I	Services
•	Requirements analysis; Hardware and Software
•	Support Laptops from various hardware manufacturers (Dell, Toshiba, Sony, IBM, NEC)
•	Install and configure systems for remote access
•	Support for Microsoft Windows based computer and network environments
•	Support for Novell Netware network environments
•	System upgrades and repairs
•	Disaster recovery (client must supply data to be recovered)
•	Custom built PC's 
•	Network installation
•	Troubleshooting connectivity issues
•	Troubleshooting of hardware and software issues
•	DSL connections (working with vendor to install, and configure shared internet connection)
•	Training office staff on applications, i.e. Windows 3.1/95/98/NT, Microsoft Office Applications, Internet, Outlook, Word Perfect etc.
•	Installation of shared network printers
•	Enable file sharing among office PC's
•	Support medical billing applications (Win MABS, Lytec Medical, SIM DB)
II	Preventative Maintenance
•	Check daily backup tapes, verify proper backups, perform spot recovery (tests backup Media)
•	Cable Testing
•	General Hardware and Software maintenance, diagnostics and upgrades
III	Competitive Pricing
•	Hardware and Software
•	Labor
	
 
CONTACT INFORMATION
 
Maya Grunina                                                  Please call  John Mani
(415) 775-6103 ext.102(415)                                   (415)775-6103 ext. 113
Tammy Otsmane                                      24 Hour Emergency: (707) 280-6685
(415) 775-6103 ext. 101